Official Documents

mono77 Privacy Policy — Data Protection Malaysian Players

Your personal data is a trust placed in us. This Privacy Policy clearly explains how mono77 collects, uses, stores, and protects your information at all times.

256-bit SSL Encryption
KYC Protection
No data sales
Guaranteed confidentiality
Updated: January 2026

Introduction and Scope of This Privacy Policy

Welcome to mono77. We understand that privacy is more than just a word — it is a fundamental right that must be taken seriously. This Privacy Policy is written to honestly and transparently explain how we manage your personal information when you use the mono77 platform.

This policy applies to all users who register, browse, or use mono77 services through our website at mono77.vin. It covers all aspects of data processing — from the moment you create an account through to your final withdrawal or account closure.

Mono77 operates with full accountability over our players' personal data. We do not sell, rent, or disclose your data to third parties for marketing purposes without your consent. Every detail you provide is used solely to operate the platform, process payments, verify identity, and meet applicable legal requirements.

Your consent matters: By registering and using the mono77 platform, you agree to the collection and use of data as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account.

Types of Personal Data We Collect

Mono77 only collects data that is genuinely necessary to operate the platform and deliver a safe gaming experience to you. We do not collect data excessively or for irrelevant purposes.

Registration Data
  • Full name
  • Date of birth
  • Active email address
  • Malaysia mobile number
  • Password (encrypted)
KYC Verification Data
  • Copy of MyKad or passport
  • Latest bank statement
  • Bank account number
  • Selfie photo (if requested)
  • Proof of residential address
Financial Data
  • Deposit and withdrawal records
  • Payment method used
  • Transaction history
  • Digital wallet information
  • Current account balance
Technical Data
  • IP address at login
  • Browser type and device
  • Operating system
  • Activity logs within the platform
  • Cookie and session data

Data minimisation principle: We only collect data that is strictly necessary. If a piece of information is not needed for the stated purpose, we will not ask you for it.

Purpose and How Your Data Is Used

Every piece of data we collect has a clear and legitimate purpose. mono77 does not use your data for any purpose that has not been disclosed to you. Here is how we use the information you provide to us:

  • Account management — to create, verify, and maintain your account so it remains secure and accessible
  • Payment processing — to process deposits and withdrawals and ensure transactions are directed to the correct account
  • Identity verification (KYC) — to confirm you are the legitimate account holder and meet the age requirement
  • Customer support — to effectively resolve your enquiries, complaints, and requests for assistance
  • Platform security — to detect and prevent fraudulent activity, money laundering, and misuse
  • Legal compliance — to meet reporting and compliance requirements with the relevant authorities
  • Service improvements — to analyse usage patterns and improve the user experience
  • Important notifications — to send notices of policy changes, security updates, and critical account information

Marketing: We will only send you marketing communications if you have given explicit consent. You may withdraw that consent at any time through your account settings or by contacting our support team.

Data Storage and Security Measures

Your data security is mono77's number one priority. We continuously invest in the latest security infrastructure to ensure your personal information stays protected from cyber threats, unauthorized access, and data breaches.

All data transmitted between your browser and the mono77 servers is protected by TLS 1.3 encryption — the same security protocol used by leading banking and financial institutions worldwide. This means every piece of information you enter — including passwords, bank account numbers, and personal details — cannot be intercepted or read by any third party during transmission.

TLS 1.3 Encryption
All data in transit is fully protected
Password Hashing
Passwords are stored as bcrypt hashes that cannot be decrypted
Secure Servers
Data is stored in ISO 27001-certified data centres
24/7 Monitoring
Active threat detection system running at all times
2FA Verification
An additional security layer for login
Regular Backups
Data is automatically backed up daily

Your personal data is retained for as long as your account is active and for the period required by Malaysian law. Once your account is closed and the mandatory retention period has ended, your data will be securely deleted from our systems in accordance with established procedures.

Data breach: In the event of any security incident involving your personal data, mono77 will notify you via your registered email within 72 hours of the incident being detected, in line with industry best practices.

Data Sharing with Third Parties

Mono77 does not sell, rent, or trade your personal data to any third party for commercial gain. This is an unconditional commitment on our part. However, there are limited situations where we may need to share your data with trusted parties:

  • Payment service providers — to securely process your deposits and withdrawals via FPX, DuitNow, and digital wallets
  • KYC service providers — to verify your identity through a certified document verification system
  • Game providers — minimum data required to provide an integrated gaming experience
  • Legal authorities — when required by court order, official investigation, or Malaysian legal obligation
  • Fraud prevention — with cybersecurity agencies or relevant industry bodies to protect the online gaming ecosystem

All third parties working with mono77 are bound by strict data confidentiality agreements. They are only permitted to use your data for the specific agreed purposes and must comply with security standards equivalent to our own.

Cookie and Tracking Technology Policy

Mono77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your browser that help us recognise you on subsequent visits and customise the platform to your preferences.

Cookie Types Purpose Period
Essential Cookies Ensures the platform's core functions run correctly Session
Preference Cookies Saves your language and display preferences 1 year
Analytics Cookies Helps us understand how users interact with the platform 2 years
Security Cookies Detects suspicious login attempts and protects your account 30 days

You can control or delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect platform functionality and your login experience.

Your Rights Over Personal Data

As a mono77 player, you have full rights over your personal data. We respect and facilitate the exercise of these rights without any unreasonable barriers. Here are the rights you hold:

Right of Access

You have the right to request a copy of all personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request deletion of your data, subject to applicable legal retention requirements.

Right to Object

You may object to the processing of your data for certain purposes, including marketing communications.

Right to Data Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Restriction

You may request that we restrict the processing of your data under certain permitted circumstances.

How to submit a request: To exercise any of the above rights, contact our customer support team via in-platform live chat. We will process your request within 30 business days of receipt.

Child Data Protection

Mono77 is an online entertainment platform strictly restricted to individuals aged 21 and above. We do not knowingly collect, store, or process any personal data relating to children or individuals below the specified minimum age.

All new account applicants are required to verify their age during the registration process and undergo a strict KYC verification process. Identity documents such as a MyKad or passport are required to confirm that the applicant meets our platform's minimum age requirement.

Immediate action: Should we discover that a child's personal data has been collected inadvertently, we will delete that information immediately and close the account in question. If you suspect a minor has an account on our platform, please contact us immediately via customer support.

Links to External Websites

The mono77 platform may contain links to third-party websites or services in certain contexts. Please note that mono77's Privacy Policy applies solely to our platform and does not cover the privacy practices of any external websites you may visit.

Mono77 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read and understand the privacy policy of any website you visit independently. Access external websites at your own discretion and with full awareness of any potential risks.

Privacy Policy Amendments and Updates

Mono77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business operations, applicable legal requirements, or improvements to our data protection practices.

When significant changes occur, we will notify you through the following methods:

  • A prominent notice on the platform's home page for at least 14 days
  • Email notification to your registered address
  • In-platform notification on your next login

The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy in effect. Continued use of the mono77 platform after the amendment date takes effect constitutes your acceptance of the updated terms.

Questions or concerns? If you have any questions about this Privacy Policy or how we handle your personal data, the mono77 customer support team is available via in-platform live chat 24 hours a day, 7 days a week.

Why Players Trust mono77

We don't just make promises — every one of these security features has been implemented and is actively protecting your data around the clock.

Bank-Grade Encryption

All your sensitive data is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks to safeguard their customers' data.

Integrated KYC Verification

Our KYC process ensures that only verified players can access the platform, protecting our community from fraudulent activity and identity misuse.

Absolutely No Data Sales

Your personal data has never been, and will never be, sold to any advertiser or third-party data broker. This is a firm policy that will not be compromised.

24/7 Security Monitoring

Our cybersecurity team monitors the platform around the clock to detect and block any unauthorized access attempts before they can affect your data.

Full Legal Compliance

Mono77 complies with all applicable data protection laws and regulations, ensuring your rights as a user are always respected and protected.

Full Transparency

We are always transparent about how your data is used. There are no hidden terms or undisclosed data collection practices.

Privacy Questions About mono77

Absolutely not. mono77 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data is only shared with service providers necessary for platform operations — such as payment processors and KYC verification — and strictly on a need-to-know basis.

You may request a copy of your personal data by contacting the mono77 customer support team via live chat on the platform. Your request will be processed within 30 business days. We will send the data in a suitable format to your registered email address once your identity has been verified.

Once your account is closed, mono77 will retain your personal data for the period required by applicable Malaysian law — typically between 5 and 7 years for financial records for compliance purposes. After this period expires, your data will be securely deleted from all our systems.

In the event of a security incident involving your personal data, mono77 will notify you via your registered email within 72 hours. We will provide details of the data involved, the steps we have taken, and the actions you need to take to protect your account.

Yes, you have the right to request deletion of your personal data. However, this request is subject to mandatory data retention requirements under Malaysian law. Data related to financial transactions, AML compliance, and tax requirements may need to be retained for a legally prescribed period even after a deletion request. Contact customer support to initiate this process.

Your Data Is Safe — Play Without Worry

With industry-grade data protection and a full commitment to your privacy, mono77 is Malaysia's most trusted online entertainment platform. Register today and play with confidence.

256-bit SSL Encryption  ·  KYC Verified  ·  24/7 Support

Bahasa Melayu